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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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a prescott

April 26, 2024

5  out of  5 rating by a prescott
"Dylan Prescott was an excellent agent and helped me save a lot of money monthly on our family car insurance. He was professional, courteous and patient and I enjoyed talking with him today. He made the process so smooth and easy and answered every question we had I cannot recommend him highly enough !! Thank you !"
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james parker

April 26, 2024

5  out of  5 rating by james parker
"By far with the best insurance agencies I've ever worked with. The staff was very helpful to the whole process of transferring from one insurance company to State farm. Happy to do the three-way calls with my wife and myself while my wife was at work and I was out above and beyond great customer service I would highly recommend them. They actually saved me 200 plus bucks per month by switching in"
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Seth Shelby

April 26, 2024

5  out of  5 rating by Seth Shelby
"Amazing service all around! Theresa gave me such a great explanation and was very thorough and concise. Couldn't be happier with the experience!"
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Mindi Shifflett

April 26, 2024

5  out of  5 rating by Mindi Shifflett
"Theresa from Liz Portee State Farm was a breath of fresh air. I had been given the run around with other companies and given quotes that were insanely expensive. Theresa was kind, professional and not only got us a great rate but did it in less than 30 minutes start to finish- no additional emails or phone calls. I cannot thank her enough!"
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Mary Linda Able

April 26, 2024

5  out of  5 rating by Mary Linda Able
"The best Insurance Company around. Have been with Liz Portee State Farm Insurance for over 20 years. Excellent staff."
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Carolyn Nelson

April 24, 2024

5  out of  5 rating by Carolyn Nelson
"Jah-Mya was fantastic! She was efficient and knowledgeable and provided exceptional service!!"
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Alton D. Adams

April 22, 2024

5  out of  5 rating by Alton D. Adams
"Omg. The customer service is wonderful! Theresa was super professional, courteous, detailed, and helpful throughout the entire process. Not only did she review my policy to save me money, but she explained everything with full understanding. I am completely satisfied, delighted, with switching my auto and homeowner insurance. Liz Portee and her team are the best!"
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francis lee

April 18, 2024

5  out of  5 rating by francis lee
"Chelsea is a very patient person."
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cody cranford

April 10, 2024

5  out of  5 rating by cody cranford
"She was very helpful and got everything done that I needed to get done would use her every time if I could"
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Dennis Dean

April 5, 2024

5  out of  5 rating by Dennis Dean
"Very best personal service, with attention to me special needs and very pleased"
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Deborah Farmer

April 4, 2024

5  out of  5 rating by Deborah Farmer
"My husband and I have been with Sate Farm for years and we have been very satisfied with them! Recently we have been dealing with Jamea at Liz Porter insurance! She has been really helpful and very patient with us and any questions we have she has answered! We have also dealt with Liz and she is a great agent! I would recommend them and Jamea for anyone! Thanks Liz and Jamea!"
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Chris Hayes

April 4, 2024

5  out of  5 rating by Chris Hayes
"This office does a great job at helping provide you with the exact coverage you need in a very personable manner. My family has had policies with this agent for years and I have recently had to add business insurance for myself. Everyone who I spoke with were friendly and helpful. Theresa Boynton did an outstanding job of going above and beyond in finding the coverage that I needed and ensuring that I understood the policy."
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Yung Scates

April 3, 2024

5  out of  5 rating by Yung Scates
"Professionalism at its best!"
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Ebony Ray

April 2, 2024

1  out of  5 rating by Ebony Ray
"My bill was never the same each month. Nobody ever reached out to let me know that there kept being changes in my policy. When I brought it to someone attention only then was I sent a email about it after the fact. The agents were never on the same page. One would tell me I just needed to pay a certain amount to be caught up so I pay it then someone else tells me that’s not the case. I was paperless so everything was done on the app. The bill that they said I was behind on I couldn’t find it in my bills but every single other bill was there except the one they said I didn’t pay. I asked them to email me that 1 bill that was missing, that was weeks ago I still haven’t received it. One of the agents also had the nerve to have an attitude with me because I was asking questions that she didn’t have the answers to. My experience wasn’t great……….."
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Kali Dailey

March 27, 2024

5  out of  5 rating by Kali Dailey
"Theresa was incredibly helpful and very knowledgeable on all the products State Farm offers. I personally don’t understand insurance that well, but she helped me thoroughly understand the plans offered and talked me through everything. I highly recommend Theresa to anybody looking for a policy, and I will most definitely be back! Thanks again Theresa :)!!"
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christiana grimes

March 22, 2024

5  out of  5 rating by christiana grimes
"Professional, efficient, and quick response time."
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Scott Tritt

March 22, 2024

5  out of  5 rating by Scott Tritt
"Super helpful staff and very knowledgeable."
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Sherrod Brown

March 15, 2024

5  out of  5 rating by Sherrod Brown
"Great agency very helpful, caring, and knowledgeable!! I highly recommend them!"
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David Gregory

March 8, 2024

5  out of  5 rating by David Gregory
"I went to this insurance agency at the advice of a close friend, when I, in a state of such distraction from normal responsibilities let my insurance with another company lapse into cancelation. Jahmya helped insure me, with much grace and professionalism. She is a credit to the agency she works for."
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Drawing Donut

February 22, 2024

5  out of  5 rating by Drawing Donut
"Theresa B had set me up with a life policy, it was the best decision I’ve made and I have her to thank for that!"
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Eve Ross

February 15, 2024

5  out of  5 rating by Eve Ross
"I appreciate the helpful staff at Liz Portee's office who respond to requests so quickly. Thank you! It's a pleasure doing business with you!"
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Heyward Bannister

February 15, 2024

5  out of  5 rating by Heyward Bannister
"My experience with Liz Portee staff has been outstanding with lots of professionalism! I love them!"
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Brooke Farris

February 8, 2024

4  out of  5 rating by Brooke Farris
"I can describe my experience with these guys with about three words. Persistent, understanding, clear. With how much you talk it feels like the agent becomes your friend at some point"
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Jacquie Johnson

February 7, 2024

5  out of  5 rating by Jacquie Johnson
"As usual Liz’ staff was amazing. Chelsey promised to get a response for me to my inquiry and in less than 30 minutes I received a response. You can’t go wrong with the Liz Portee State Farm Agency!"
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Chester Leaks

January 24, 2024

5  out of  5 rating by Chester Leaks
"I had a concern about an upcoming increase on my policy. I spoke to a rep named Chelsey. She answered my questions very thoroughly and professionally. At the end of the conversation she told me she had been on the job less than a month. Based on the way she handled my call, I never would have known she was new."